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Mike M

1 reviews | Active since Jun 2017

16 Feb 2018, 17:07

Contacted Vodacom

I was in contact with a Vodacom Signal Technician who came to my house to measure the signal. He promised to come back to me re the installation of a signal booster.

I have started this query in December 2017, and there has been no movment toward the resolution of the issue, two months later.

Please can someone assist, I am desperate regarding the poor signal in Amanzimtoti, and dropped calls and poor call quality.

Vodacom customer care is really non existent.

Mike Matthews

0
Replies (1)
Vodacom
Vodacom's reply17 Feb 2018, 06:40
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team

Best regards,