LM
Lwando M

1 reviews | Active since Mar 2020

27 Sept 2021, 08:29

Contact termination

I have been sending emails to cancel my existing contract with Vodacom to *** but all email are coming back undelivered when calling the call center i am being sent from pillar to post I want this contract cancelled with immediate effect contract expired 26th August 2021 long before that I have trying to send emails and calling with no luck

0
Replies (1)
Vodacom
Vodacom's reply27 Sept 2021, 09:33
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team