MT
Minei T

1 reviews | Active since Aug 2012

23 May 2018, 19:31

Contact rates

So they suddenly dicided to up the contracts cost. We signed a 24month contract and thought you pay the amount you sign for? I actually wanted to take out another contract but shaw they change the rates just like they feel so how could you trust them??

Unreliable and *************. So sad you can't even trust a service provider.

0
Replies (2)
Vodacom
Vodacom's reply24 May 2018, 06:11
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Vodacom
Vodacom's reply25 May 2018, 07:36
Official

Dear Minei

Kindly note that the above query has been reviewed and feedback has been sent to the email address provided.

Kind Regards

Craig Julius
Vodacom Consumer Website Team