Contact number ***

Good day,

I opened up a contract few months ago and I clearly stated that it should be a top up and not open line contract I was then advised an agent would call me back to verify my contract and haven’t been contacted 5 days later I was called to say my package would be delivered and so did receive my package however I’ve been charged with an amount that is triple the amount. My contract was supposed to be R199.00 per month I only added insurance of R115.00 to be added which would make my bill R314.00 now I’m being billed R603.77.

I’m not happy with my contract and ask that you rectify as I’m not able to afford R603.77

The same was send to vodacoms complaint department on the 09/11/2022 with no response now i am being billed R657.25, THIS IS RIDICULOUS!!!!!!!!!

I hereby request that you investigate this matter and provide me with urgent feedback as i cannot pay this ridiculous amount.

Thank you. Quinro Wathen