contact number cancelled without my consent

<p>I have been with vodacom for more than 10 years, but it seems lately their level of service is detoriating gradually. I'm really not happy. I have requested by the beginning of June for my contract to be ancelled and transfered to prepaid, my contract was to expire by the end of July. To my suprise, my number was cancelled by end of July and I called vodacom several times no one is able to assist me after spending a long time on phone trying to resolve the issue with my number to be re-connected. I am utterly disappointed in their service that every agent there at vodacom is unable to resolve such a mere issue. I need my number re-connected so I can switch to another network provider, as for vodacom, I am not pleased. </p>