IK
Itumeleng K

1 reviews | Active since Jun 2018

07 Jun 2018, 13:07

contact number (***) to Vodacoms' cancellation dept is bogus

The contact number ( ********** ) to Vodacoms' cancellation or retention dep. is not directing calls, - You will get rejection voice prompt saying: "You have exceeded your maximum access call limit to our contact centers, please call again next month..." - I was using my office line.

0
Replies (2)
Vodacom
Vodacom's reply07 Jun 2018, 13:42
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Vodacom
Vodacom's reply12 Jun 2018, 15:00
Official

Good Day

Kindly note that we have mailed you further feedback.

Regards

Dominic