Contact not honoured and terrible customer service

Item: Vodacom
Rating: 1
Author: Mathapelo M

Will I ever get my data?? 2 months into a contract that I am paying for… horrible service with consultants that don’t get back to you. It’s just sad that I’m getting such for being a loyal customer for almost 20 years…

Helpful (0)

Replies (1)

Vodacom's replyOfficial

01 Oct 2022, 13:29

Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team

Vodacom's reply01 Oct 2022, 13:29

Official