Contact not canseld

After my last complaint I was called by vodacom and promised that my 3 accounts that I requested to be canseld Wil finally be canseld after 4 months of struggling. But to my dis belief this morning my 2 vodacom accounts is stil active and is stil not canseld. For the past 4 months I have being struggling to cansel my 2 account and has always being promised that they Wil be canseld. Vodacom is all talk and no action when it comes to customer service