JVDB
Jacques Van Den Berg

1 reviews | Active since Jan 2016

26 Feb 2018, 10:19

CONTACT ME BY END OF BUSINESS 26/02/2018...!!!

So. After I wrote a review on this page on 17 NOV 2017 I HAVE STILL NOT BEEN CONTACTED AND MY ISSUE STILL NOT RESOLVED....!!! My contract has now been soft blocked and I cannot phone to cancel my contract. If I am not contacted today I will be forced to contact my attorney to possibly file a civil lawsuit.

0
Replies (1)
Vodacom
Vodacom's reply26 Feb 2018, 10:48
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team