1 reviews | Active since May 2016

12 Oct 2017, 10:45

Contact information useless on Vodacom internet

BAD - they should remove the contact numbers they have as I have tried to call them for 2 DAYS, to no avail. I need to inform them of change of e-mail address. Simple but cannot get anywhere!!!!

0
Replies (2)
Vodacom
Vodacom's reply12 Oct 2017, 11:07
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team

Vodacom
Vodacom's reply12 Oct 2017, 14:54
Official

Good day,

As per our telephonic discussion, this query has been resolved. Please accept our apologies for any inconvenience caused.

You may review your rating on the Hellopeter website.

Regards,
RM