1 reviews | Active since Jul 2017
Contact end date incorrect /********** sale
I have been a Vodacom customer for years.I upgraded my contract 2 years back and was supposed to be for 2 years.To my surprise when I called to enquire about cancellation I was told contract only ends in 2024. I know for a fact as per terms and conditions read to me it was a 2 year contract. I would never have agreed for 3 years.The consultant I spoke to was Celeste and I kept on confirming with her to repeat the term of the contract and she read it as 24 months duration. I sent a query regarding this and no response was received. I want the call recording to be sent to me because this was then concluded under false pretence / sale obtained **********ly. This contract is supposed to end July 2023 not 2024.
