KL
Katlego L
1 reviews | Active since Jul 2019
08 Jul 2024, 07:30
Contact details for Legal or Compliance
Still waiting for the Legal team contact details or Compliance to escalate my complaint, please.
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
08 Jul 2024, 07:58Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply08 Jul 2024, 07:58
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
KL
Katlego L's updateReviewer Update
08 Jul 2024, 22:40Kindly note that a complaint was referred for investigation to the NCR and SACCRA for Vodacom's non-compliance with Regulation 19(3) as a data provider. Your offices were copied. You may contact me for resolution outside regulatory bodies.
KL
Katlego L's update08 Jul 2024, 22:40
Reviewer Update
Kindly note that a complaint was referred for investigation to the NCR and SACCRA for Vodacom's non-compliance with Regulation 19(3) as a data provider. Your offices were copied. You may contact me for resolution outside regulatory bodies.