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Warren M

1 reviews | Active since Oct 2015

03 Jun 2026, 13:24

Contact cancellation

I phone to cancel my contract on *** after dealing with all the up selling they didn't cancel on the 18th May 2026 16:09 and had to phone today to cancel now they still want to debit me when I have been told to cancel before the end of the month for my cancellation date of 13 June 2026 which is incorrect as I am billed in advance and this is not my first time dealing with this. I've cancelled before and had to deal with the same incompetence

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Replies (1)
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Warren M's update30 Aug 2026, 08:55
Reviewer Update
I was told so many times by Vodacom agents that I should cancel on the 20th of May and I phoned to do so then there was no cancellation process and now I'm getting charged for an extra month. This is against the consumer act.