KM
KONANANI M
1 reviews | Active since Mar 2022
14 Mar 2022, 11:57
Contact cancellation
We stay in a place where the vodacom network is non existent and we are told that to cancel our contact it is going to be R6000 or we must wait for them to erect a pole. Something that will take years… we want out of this contact we are not using it. It’s not our fault that the network is weak but we are the one who have to suffer
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Vodacom's replyOfficial
14 Mar 2022, 14:00 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply14 Mar 2022, 14:00
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team