NT
Nelisa T
1 reviews | Active since Mar 2024
28 May 2024, 20:29
Consumption of too much data
this network has a poor service provider and their data depletes faster than any other network. i bought that 1 GB 4 hours ago and now it has depleted , i don’t use any apps that consume data i only have facebook and whatsapp. I’ve been trying to call them but dead end !! WORST network
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
29 May 2024, 07:58Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Vodacom's reply29 May 2024, 07:58
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
NT
Nelisa T's updateReviewer Update
30 May 2024, 10:46I’ve been waiting for 36 hours now but i haven’t received any call from your consultant. And I need my data to be replaced asap otherwise I’ll look for another network provider.
NT
Nelisa T's update30 May 2024, 10:46
Reviewer Update
I’ve been waiting for 36 hours now but i haven’t received any call from your consultant. And I need my data to be replaced asap otherwise I’ll look for another network provider.