1 reviews | Active since Mar 2018
Consumer rights to cancell being ignored by Vodacom
After my review yesterday about Vodacom's sly telephone service, a customer service agent would have called me, still nothing happened. Even better they deducted money off my bank account yesterday for SOMETHING I CANCELLED even before 24 HOURS passed!!!!!!!!!!!!!!!!!!! Where is my consumer rights in this whole situation? Maybe I should go onto Twitter and all the other social media AND contact a lawyer as my consumer rights to cancel have definitely been ignored;-(
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Good day Rene,
We provided feedback regarding your Hellopeter posting. Please accept our apologies for any inconvenience caused.
You may review your rating on the Hellopeter website.
Regards,
Theo
Good day Rene,
We provided feedback regarding your Hellopeter posting. Please accept our apologies for any inconvenience caused.
You may review your rating on the Hellopeter website.
Regards,
Theo