Consumer Protection Act

<p>I returned my mobile phone because it started freezing, camera stopped working and then the battery just stopped working....just to name a few problems. </p> <p>After wating about 2 weeks for it to return I pick it up. </p> <p>Engineers report: needs to be replaced. </p> <p>Get told the unit has been replaced. Looked the same, but explanation that its just the outside and the complete phone has been replaced inside. </p> <p>First day camera problems again. </p> <p>It was charged a little and when I wanted to charge it it would not charge. </p> <p>I take it back and first get told I need to send it in 3 times for repairs to be replaced. </p> <p>I look up CPA and it clearly VERY states different</p> <p>Return again. this time with CPA print out...and know that Vodacom is aware of this. Owner of Cellucity was nice enough to escalate and also email them the copy of the CPA I printed out. </p> <p> </p> <p>Its gets escalted for a credit and needs for some reason go all the way to Johannesburg from CT for an assessment....of a battery not charging after it was just replaced by them. </p> <p> </p> <p>Today I phone for a status update and get told they are repairing it...AGAIN! And they will contact me when I can pick it up. Not acceptable! </p> <p>CPA - Imp**** warrenty of quality - point 56 - 3(a) and (b) </p> <p> </p> <p>Does Vodacom not need to comply with the Consumer Protection Act? </p>