Consultants Refusing to do sim swops because they don't get paid for them.

Honestly this thing of consultants not wanting to do sim swaps is getting out of hand.

I was recently at vodacom 4u in menlyn and the mid height guy who was assisting me with a fade checked my account, as soon as I mentioned I needed a sim swop he demanded 5 dialed numbers even though I had done a sim swop in store and it actually contained all my details including my ID number.

This was ofcourse due to the Huawei rep telling him the next person in line was looking to upgrade. If they aren't turning us away like in this instance, we are being charged extra so they can pocket the extra money. This is the worst store to go.