EB
Erich B

1 reviews | Active since Jul 2017

24 Jul 2017, 18:20

Consultants not calling back

<p>Today is the 24th..... and guess what??????Vodacom still haven't call back to sort out my problem.... 9 days after their reply. Really pathetic.... just sort out the problem and stop sending messages that a consultant will be in contact in due course......</p>

0
Replies (1)
Vodacom
Vodacom's reply25 Jul 2017, 06:58
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Best regards,