PR
Prennola R

1 reviews | Active since Jun 2018

31 Jan 2019, 11:56

Consultants constantly messing up upgrades

Can an upgrades manager contact me urgent before i make this incident public. Incompetant staff. They cut the call when i ask to speak to a manager

0
Replies (2)
Vodacom
Vodacom's reply31 Jan 2019, 13:11
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team        
PR
Prennola R's update31 Jan 2019, 13:37
Reviewer Update
I am still waiting for a phone call. My patience has run out. This requires urgent assistance