Consultant’s bad attitude

May I kindly get someone who will assist me from Vodacom, I was speaking to the consultant called Azola, she is very rude , disrespectful and doesn’t want to wait for customer to complete the sentence, she is answering before you finish, I said I won’t continue with call with her the way she is disrespecting me, I request her to call manager so that I can finish call with manager she decide to put phone down without notifying me and she keep quite for 5minutes while I was holding, as soon as I say are you calling the manager she said she can call manager after 15minutes, and I want my query to be resolved before they make an incorrect debits in my account. I don’t know if is how Vodacom treat customer.