Consultant MISLEAD me, **** AGAIN & RUDE !

Re Previous Review I posted abt Vodacom. I am EXTREMELY Disappointed in V (Innocent Madonna). AGAIN he blatantly **** to me. He called me on 1/9. Did not even apologise for his mistakes just said the promised (in Aug) 30GB L now b allocated in Sept. He made a **** out of me regarding the nr he told me be4 to call 2 get a hold of him. He said 2 call it again, I L get thru to an agent – He thus does not even know how the system works (as I stated: system does not let me thru cos not due 4 an upgrade. I told him again-He disagreed). He put in a request 4 the GB’s to be added and I also stated V must make up for his lies & the inconvenience, also my time & calls I have to make re this. I told him 2 read it 2 me. He read is as if he typed what I asked. Only – he didn’t type that (listen to the call V!) He **** yet AGAIN. Today I called 2 find out if the GBs were added & when the consultant read the above request 2 me it stated ‘V to make up 4 the 30GB’ – Thus description different than what I stated yet he pretended it’s the same. He also wrote: ‘client of the opinion he mislead me’ – but He DID mislead – LIE - to me abt 2 NB things (not just my opinion). And as stated before and I’m now convinced that he did not offer me the best option as he can clearly NOT be trusted and is a ****.

He is giving V a bad name. He does NOT meet the requirement of Honesty & Integrity which your consultants must have. V you have a lot to make up for now: Services that didn’t happen when promised and the many calls I had to make and hours spend to follow up 2 ensure it does happen. The 30GB wasn’t added when supposed to but one month later; As I realised he **** to me abt other things I had to call to verify if it was added (which it wasn’t). You had the same **** call me & AGAIN he **** and had an attitude. The issue is thus not resolved as stated on the system after the GBs were added. GOOD Advice – Don’t get a (the same) **** who does not apologise but is rude & LIE yet AGAIN to call a client! Make this right please. I’ve been a loyal and happy customer for decades. Don’t let this ***********, dishonest consultant ruin it.