Consultant is a **** !!! & Mislead me!

On 21/7 I did an upgrde Spoke to Innocent Madonna. He told me many things, most I later realisd were LIES! He said if I have any problems (trnsfer info etc) 2 cal - he will assist. (Jhe rite!) I said it’s a call cntr I may not get thru 2 him. He said I can spk 2 any1 / leave a msg 4 him. (Haha I should have known!). I called on 27th Could not get tru 2 any1 System stated Not due 4 upgrade. Since he **** abt that, I wondered if the other things he said r true: Phn memory size, Carry over, Whats incl. in packge, Free 30 GB (4 the 1st mnth 2 dwnload apps), phn Insured for 2 months for free. AND I doubt BIG TIME that he gave me the best option – he probably overcharged me! Part of ur code of conduct is HONESTY & INTEGRITY! Wht happened to that? I am a good customr, 4 decades - I demand It. After this I lodged a complaint & Never received any follow up on that. I just called 2 find out if my suspicions were true & Yes – He did LIE to me abt the so-called 30GB! I’m VERY DISAPPOINTED in you Vodacom!!