NX
Net X

1 reviews | Active since Jan 2013

23 Aug 2017, 10:17

Consultant dropped the call

I was contacted just now and offered an extra data contract, I politely declined as I buy extra data on my Ebucks, so I don't need to spend extra money on something that I am getting for free. It sounded like a good deal, but this was so unprofessional that I will not consider supporting Vodacom any further!

0
Replies (1)
Vodacom
Vodacom's reply23 Aug 2017, 11:21
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team