AS
Azaan S
1 reviews | Active since Aug 2016
10 Sept 2023, 12:43
****** Consultant
Today (10-09) I visited your Galleria store, after waiting for about 45 minutes I was so ****ed off when the consultant (Kajal Govender) decided to call another customer that came after me. Does Vodacom train their consultants to see colour when assisting customers as this customer was white? I chose not to confront her because she came across as arrogant and I had my daughter with me. There is no place for this kind of behaviour in any store for that matter. Her duty is to help customers; especially those following the queue. WAKE UP VODACOM!! We live in a democratic country and everyone is deemed equal.
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
10 Sept 2023, 19:10 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply10 Sept 2023, 19:10
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
AS
Azaan S's updateReviewer Update
12 Sept 2023, 09:38This got nothing to do with my bill, that is another story on its own, I have no idea why you guys are talking about my bill here when I wrote about the *** service that Kajal Govender provides at the store. Please do not call me regarding my bill, I want it on email. You guys train your consultations to see colour & you want to talk about my bill which was never mentioned in this complaint.
AS
Azaan S's update12 Sept 2023, 09:38
Reviewer Update
This got nothing to do with my bill, that is another story on its own, I have no idea why you guys are talking about my bill here when I wrote about the *** service that Kajal Govender provides at the store. Please do not call me regarding my bill, I want it on email. You guys train your consultations to see colour & you want to talk about my bill which was never mentioned in this complaint.