Constrained and short changed by Vodacom Fibre

We had Vodacom Fibre installed and activated in late February. The courier delivery of items from Vodacom had two routers but no SIM cards as in the contract. Attempting to contact the salesperson who came to our house with the email address that he provided has proven futile. The routers are also completely locked down meaning that we cannot set up our networks within our house as we need to. The Wifi router cannot be configured to have a different ID or to link through another router and the fibre router only has one working port so we cannot run more than one router off it which we need in our house and had that setup when on Telkom ADSL.