ER
Eugene R

1 reviews | Active since Jul 2016

22 Jul 2016, 08:58

Constantly Dissapointed with Vodacom

<p>not once have I phoned Vodacom where i walked away a happy consumer. I have an ongoing complaint to for 3 months and according to customer care this has been escaled to managment. i have done a upgrade with specific migration specification that was not done, i have queried this for 3 months now. I will now take it futher and will log a formal complaint to the ombudsman and consumer protection act.</p> <p>I have been a LOYAL vodacom customer for more that 12 years, but has had enough, Vodacom you have received more from me than you given back! NOW i have had enough</p>

0
Replies (1)
Vodacom
Vodacom's reply22 Jul 2016, 08:56
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team