BP
Bettie P

1 reviews | Active since Mar 2009

27 May 2017, 11:02

Constantly debitvorder on my bank account

<p>I did put in a request for debit Oders that going of my bank account that I didnt sign for. For example did a sim swap and they deduct R1500 from my account and were in title in january for a upgrate. In March they debit my account again with R710 and yesrday a debit order whent through for some R154 agian. That is unexceprable. I will cancel all debi order at bank with vodacom . Point. </p>

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Replies (1)
Vodacom
Vodacom's reply28 May 2017, 07:03
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team