Constantia Village pathetic customer service

<p>App**** for a new contract, which was approved but the device I selected was not in stock. we were told by the consultant that the phone would arrive within 4 working days & they would contact me. 4 days later...no call so I call them only to be told they had not received the stock. 2 days later I call the store again to talk to the Manager (as i still had not had any contact from the store). The Manager advises another 4 days - they will call. Another 4 days, still no phone. We are advised to wait 4-7 working days. No apology from the consultant or the Manager. They were too busy to contact us :(</p> <p>No apology, just very weak, vague excuse about delay. Apparently there is a shortage but when we ordered the phone, we were told it was not a popular phone (?)</p> <p>What has happened to Customer service?? Just a courtesy call would have been great...</p> <p> </p>