CV
Christie V
1 reviews | Active since Feb 2010
17 Jul 2019, 10:56
Constant Phone Calls
Constant phone calls from consultants, after I have specified that my preferred communication is via SMS or email. I am half deaf and cannot hear over the phone properly - which I told the consultant to which he rep**** "Maybe if I speak a bit louder". How condescending! Consultant says it's impossible to communicate with me via SMS or email - so what should those who cannot hear properly do?
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Replies (3)0
Replies (3)
Vodacom's replyOfficial
17 Jul 2019, 11:53 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply17 Jul 2019, 11:53
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
24 Jul 2019, 14:08Dear Customer, Kindly be advised that we were not able to make contact with you. Please call 082135 for any further assistance.
Best regards,
Vodacom's reply24 Jul 2019, 14:08
Official
Dear Customer, Kindly be advised that we were not able to make contact with you. Please call 082135 for any further assistance.
Best regards,
CV
Christie V's updateReviewer Update
24 Jul 2019, 14:21Dear Vodacom
You have obviously not read my original post, seeing as you are asking me to phone you. I CANNOT HEAR OVER THE PHONE THEREFORE I WILL NOT BE PHONING, my ears are literally incapable of hearing well. Please send an email or SMS.
You have obviously not read my original post, seeing as you are asking me to phone you. I CANNOT HEAR OVER THE PHONE THEREFORE I WILL NOT BE PHONING, my ears are literally incapable of hearing well. Please send an email or SMS.
CV
Christie V's update24 Jul 2019, 14:21
Reviewer Update
Dear Vodacom
You have obviously not read my original post, seeing as you are asking me to phone you. I CANNOT HEAR OVER THE PHONE THEREFORE I WILL NOT BE PHONING, my ears are literally incapable of hearing well. Please send an email or SMS.
You have obviously not read my original post, seeing as you are asking me to phone you. I CANNOT HEAR OVER THE PHONE THEREFORE I WILL NOT BE PHONING, my ears are literally incapable of hearing well. Please send an email or SMS.