CB
Chistelle B
1 reviews | Active since Apr 2024
16 Apr 2024, 10:24
Constant network problems and now Vodacom blocked my number
I have had several queries to report connectivity issues in my area. Now the the network constantly dips again, and I phone to report it the chat bot sayd that my numer has been blocked due to high calls received from my number. No I can't even report issues and log complaints anymore.
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Replies (2)
Vodacom's replyOfficial
16 Apr 2024, 12:06 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. Regards, Vodacom Consumer Website Team
Vodacom's reply16 Apr 2024, 12:06
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. Regards, Vodacom Consumer Website Team
CB
Chistelle B's updateReviewer Update
07 May 2024, 14:45No feedback received, no call received, still struggling with the same problem.
CB
Chistelle B's update07 May 2024, 14:45
Reviewer Update
No feedback received, no call received, still struggling with the same problem.