1 reviews | Active since Mar 2009
Constant frustrations with Vodacom - DAILY!
<p>I wish to make a complaint against Vodacom I have been living at my current address for more than 2 years and since then I have initially complained to Vodacom about the extremely poor signal reception that I experience in my area. They intially sent out a team and so-called assessed my area, then I was told how they were working on another site that would alleviate my problem when it became active, the site became operational last year but it has not contrubuted to helping me at all. I fight it highly patronising to be sent a sms from Vodacom saying they have noticed dropped calls and will be giving me 1 minute free to call Vodacom to Vodacom This does not in anyway impress me. I have to constantly, every day deal with dropped calls&delays in sms's.This has become the standard in my area&also someone who lives in Northcliff, who also experiences frequent power outages which results in the backup batteries in the cell phone towers constantly dying. Best described as living in constant torture 24/7. </p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
