WW
Wesley W
1 reviews | Active since Aug 2021
25 Feb 2022, 22:12
CONSTANT FIRBE OUTAGES.
Pathetic. This is the 3rd instance of dissatisfaction in short spaces of time. Why are there so many fibre outages? You are taking away the small pleasures of one's digital life and hobbies, yet we as the customer need to pay full subscription fees every month.
Vodacom sadly owns the fibre infrastructure here, is there no way possible for me to switch to another service provider? At this point I don't see myself continuing business with you.
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Replies (1)Vodacom's replyOfficial
27 Feb 2022, 12:26 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply27 Feb 2022, 12:26
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
