Constant Fibre Outages

Today is 06 July 2022 and the fibre line is down again. I have officially been without internet for 2-3 days. I have the privilege of working from home which makes it even more impossible for me to earn a living with these constant fibre outages.

I called Vodacom numerous times asking for clarity on what the issue is. I was told the issue will be resolved in 48 hours. It’s been over 48hours and still no internet. Apparently the outage is impacting our neighbourhood and Vodacom technicians still have no clue what the problem is.

This is the second time I’ve had to deal with outages that impact my work and livelihood. I am utterly amazed at how slow Vodacom technicians have been in trying to resolve this issue.