Constant Decline

Good Day.<br> <br> I have been trying to get a new iPhone 6 with Vodacom. I have first tried to do a pre mature upgrade on my existing contract with you and after numerous phone calls, I was eventually told that it cannot be done case I need to spend R1200 on average per month on my contract. I accepted this and then proceeded with a new application.<br> <br> I went to your tygervalley Vodacare shop and was assisted by Melissa who was extremely friendly and efficient who done the application in store which was declined due to the conduct on my current account with you. She informed that she would refer this and get back to me. She contacted me the next day saying my account was at pre-legal which I could not understand. I contacted them and eventually it all got sorted saying my account was completely fine. Melissa then contacted me and said she would send the app through again and it still got declined saying my other accounts are in arrears. I now had to contact transition to prove that my accounts are all up to date. I find this whole procedure to be time consuming as I know the status of my accounts and wouldn't apply if I was in arrears. If this persists I will be forced to cancel my account