1 reviews | Active since Dec 2015
Constant deceit, feeling powerless and bul****
<p>Vodacom References as Follows:<br />003~SCR4<br />001ECaBTGCYS5NSH- Tamella Gxothiwe<br />Email Customercare dated 7 August 2016<br />Emails to ********** CC ********** CC ********** dated 21/07/2016<br />1- ********** 4916- Recharge History<br />1- ********** 8837- Upgrade and Cancellation<br />1- ********** 7719- Soft Block Line suspensions<br />1- ********** 8345- Soft Block Line Suspensions<br /> ********** 59 Thabiso/Katlego Solutions Department<br />1- ********** 6919- Thabiso Kwinda Manager Johannesburg CBD<br />1- ********** 6919- Dino ****tso/ Gareth Govender cancellations Department<br />Instore consultation Tygervalley 3G Store- Manager 06 August 2016<br />111- Customercare call 05/08/2016 at 08:30 Sipho<br />111- Customercare call 06/08/2016 at 06:30 Lameez<br />111- Customercare call 06/08/2016 at 11:00<br />111- Customercare call 07/08/2016 at<br />111- Customercare call 08/08/2016 at 20:30 Patricia<br />111- Customercare call 08/08/2016 at 21:00 Felicia<br />111- Customercare call 10/08/2016 at 09:00 Kelly<br />111- Several other calls made to Vernacular names who declined to spell or provide reference numbers(kindly refer to call records for ********** 098)<br />As is clear from above references, many attempts have been made to notify Vodacom of various issues relating to the Service Provided.</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
