1 reviews | Active since Jan 2010
Consistently poor service quality
I have been unimpressed with Vodacom for over a year now; ever since I switched from MTN hoping to get better reception and better service. I am currently on vacation in the Garden Route and it seems Vodacom is pathetic everywhere.
Travelling to the coast, the signal lost CONSTANTLY!! I cannot even stream a radio station properly when travelling here. Now I am in George and the signal just drops all the time.
Vodacom, the once "leading cellular provider" has lost it's edge. Your infrastructure CLEARLY cannot cope and you are basically robbing us by charging us for services which you cannot provide in a consistent, reliable manner!!
The moment I can, I will get out my contracts!! Vodacom, you are a SERIOUS disappointment and should be taken to task for your lack of proper mobile service quality.
I am SORRY I ever switched to Vodacom!! I don't think the Vodacom executive management care enough about customers to actually do something constructive to solve these issues!!!
