consistently bad service
When you get a sale and have to deliver to your customer one would think that you would make sure to deliver everything at the same time!!! 1. it's great for a customer to receive everything they expected at once 2. it saves your company (vodacom) costs by not having to return to a customer at a later date to deliver something that had to be included in the first delivery. 3. you would not give me the opportunity to feel the way i do now i.e. like cancelling the contract. I have been a customer with vodacom for years and unfortunately cannot say that their service has improved. i am extremely disappointed!!!! yet again
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Hi Beatrice
As discussed, this matter has been resolved.
Have a lovely day further!
Regards,
RJ
Hi Beatrice
As discussed, this matter has been resolved.
Have a lovely day further!
Regards,
RJ
