JH
Japie H

1 reviews | Active since Nov 2010

19 May 2018, 16:58

Consistent poor service - no 3G

Roodeplaat - Leeufontein - As usual - no 3G signal in my area - no data - nothing. Please check your towers - Baviaan****rt/Kameeldrift - get your act together Gauteng North Networks.

0
Replies (2)
Vodacom
Vodacom's reply19 May 2018, 18:37
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Vodacom
Vodacom's reply21 May 2018, 09:40
Official

Hi Japie,

Thank you for taking the time to raise your complaint with our team.

Our record indicates Service Request *** & *** is still pending with our Network Team.

I have now handed it over to our Network Co-coordinator for further assistance and they will make contact with you soonest.

We do apologise for the inconvenience caused to you.

Regards

Consumer Website Team