Consistent poor service

Item: Vodacom
Rating: 1
Author: Tokozani P

Vodacom has promised to fix the issue i have numerous times. They have failed me. The whole month without being able to utilize the data from my new contract phone yet i have already paid. I am now about to pay for the second time without the issue being fixed.

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Replies (1)

Vodacom's replyOfficial

26 Jun 2023, 10:21

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team

Vodacom's reply26 Jun 2023, 10:21

Official