RS
Rameez S
1 reviews | Active since Nov 2021
24 Apr 2026, 13:59
Considering canceling my contracts after this...
Received a call from a representative of elite mobile saying that I wasn't using sms's and call minutes on some of my contracts, also saying she could help me pay less and restructure my contracts.. However ended up paying more the next month and am expected to pay again this month after I requested to revert it back to the initial contract agreements... I'm so ****ed off and am considering canceling all four my contracts. With vodacom
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Replies (3)
Vodacom's replyOfficial
25 Apr 2026, 09:19 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply25 Apr 2026, 09:19
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
RS
Rameez S's updateReviewer Update
28 Apr 2026, 11:43Thank you for your assistance with this matter, however I received a call from elite mobile today and they saying I'm still liable to pay for this month. You guys told me it would be reverted to the initial amount this month. Elite mobile is disputing that any changes were made. Please can you guys sort this out. I'm really at my wits end and I'm going to the ombudsman
RS
Rameez S's update28 Apr 2026, 11:43
Reviewer Update
Thank you for your assistance with this matter, however I received a call from elite mobile today and they saying I'm still liable to pay for this month. You guys told me it would be reverted to the initial amount this month. Elite mobile is disputing that any changes were made. Please can you guys sort this out. I'm really at my wits end and I'm going to the ombudsman
RS
Rameez S's updateReviewer Update
28 Apr 2026, 11:54My contract ends this month, this is making me reconsider upgrading 🤬, so angry I wanna hit someone
RS
Rameez S's update28 Apr 2026, 11:54
Reviewer Update
My contract ends this month, this is making me reconsider upgrading 🤬, so angry I wanna hit someone