CJ
Charlene J

1 reviews | Active since Nov 2016

07 Nov 2016, 19:23

Considered UNSOLICITED BULK EMAIL, apparently from you

<p>3 weeks down the line, many hours phoning Vodacom Customer Care, hours spent in Vodacom Store, for which I had to pay, many reference numbers, but still unable to send emails from my vodamail email address, which I have had for some 20 years. Every time I am told it will be sorted in 2 days, but NOTHING! Where to now Vodacom?? I receive the above message from "Content-filter at smtp3.vodamail.internal ********** WHY ARE MY OUTGOING EMAILS BEING BLOCKED by Vodacom?</p>

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Replies (1)
Vodacom
Vodacom's reply08 Nov 2016, 07:05
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team