EW
Ernst W

1 reviews | Active since Jul 2012

13 Feb 2018, 06:55

Consent

Good day Vodacom I would like to know why companies would phone me on my tablet to market their products and services to me? My tablet is not listed as a method of contact, and yet I still receive phone calls on it, which to me means that you provide information to 3rd parties without the client's consent. I take this matter very seriously as the POPI Act stipulates that my information can not be given without my prior consent. I expect your feedback regarding this matter by close of business today.

0
Replies (1)
Vodacom
Vodacom's reply13 Feb 2018, 07:37
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team

Best regards,