Conned into changing package

<p>In the middle of March sometime I was contacted by someone named Annie didn't get her last name to change my smart M package to a smart L because of my data usage and that I would be paying less. Couple a days into April I checked my bill so far on the Vodacom app to my surprise the bill was more than what the lady said it would be. When I called Vodacom to speak to the lady who called me to do the upgrade and check the recorded call for the price she said that I would be paying on the smart L they cannot check who the lady was that called me. This is utter deceit for a company such as Vodacom to let sales consultants call us and lie about paying less if we upgrade.</p> <p>********* </p>