Conned by Vodacom

1. I was called approx three weeks ago by a man who said he had good news - my one contract price was going down by a whopping R20 per month, would I enjoy that benefit? Of course, who wouldn't? What he failed to tell me is he was also renewing the contract for another two years. Trying to sort it out - it's taken me two weeks so far and I still haven't had any feedback. I'm disgusted.

2. I changed my debit order details with Vodacom, they said they couldn't load the details and that I'd need to pay cash/EFT. Yesterday, 1 October, 2018, I pay by EFT, this morning I see they've debited it as well from the same account that they said they couldn't load.

I feel like I have been conned left, right and centre! Vodacom, pull up your socks and give the customers a break!