EU
Ernest U
1 reviews | Active since Mar 2009
25 Oct 2021, 08:29
Connectu ********
Had a working data connection until some person decided i need "connect u". Now suddenly i don't have a working connection. When i try to register, as dictated to, I am told no service in my area. What are you up to this time
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
25 Oct 2021, 09:27Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply25 Oct 2021, 09:27
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
25 Oct 2021, 19:33 Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization. Our records indicate that you were contacted by our Back Office Team today and confirmed that the issue is resolved. Regards Consumer Website Team
Best regards,
Vodacom's reply25 Oct 2021, 19:33
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization. Our records indicate that you were contacted by our Back Office Team today and confirmed that the issue is resolved. Regards Consumer Website Team
Best regards,