1 reviews | Active since Jul 2016
Connectivity in the Waterberg
<p>So much for the quick response from Vodacom complaints dept on Tuesday following my previous review but unfortunately still no action or results. Our connectivity is still 1-direction as a result of which I've lost 2 reservations at my Lodge just this afternoon alone!!! I can hear the client clearly but they can't hear me.</p> <p>Vodacom promised via 3 consultants that I would recieve a sms/email that same day on which I needed to respond with my location coordinates so that their technical team could investigate the problem and I'm still waiting for the sms and/or the email. Totally fed-up</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
