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jN
jay N

1 reviews | Active since Apr 2011

03 May 2025, 10:35

Connection of Wifi

My wifi line has not been activated from the 30th of April 2025 call center people keep saying 24 to 48 hours 😑 this is a new contract service is **** how hard can this be just to activate my line

0
Replies (3)
Vodacom
Vodacom's reply03 May 2025, 13:40
Official
Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team 

jN
jay N's update03 May 2025, 14:04
Reviewer Update
I called the Vodacom call center and they waiting for Vumatel to activate my IP address from the 30th of April Vumatel is not answering at the call center 😑 @Vumatel please advise urgently
Vodacom
Vodacom's reply03 May 2025, 18:32
Official
Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team