Connection issues!

<p>After being a customer of Vodacome for about 20 years its time for a change I think!</p> <p> </p> <p>A few weeks ago a service agent called me and advised me that to assist me, they suggest that I move to another package as it would save me money!</p> <p> </p> <p>All was going great until I need to top up my data and call limit, that is were the nightmare started. i would normally call in and increase the limit, however after beign on the phone for over 30 mins I was told that this could not happen. I spent whole of Thursday afternoon tryign to sort it out... Then I was advised that I need to purchase a top -up voucher, which I did and it did not work.</p> <p> </p> <p>On Friday morning I called and someone said they would phone me back and never did... I also sent an email and no response.</p> <p> </p> <p>it now Monday morning at I still am unable to make calls or send emails etc...</p> <p> </p> <p>I suppose the agent was right, I would save money but not due a package upgrade!</p> <p> </p> <p> </p>