Connection fees
We did two online new contracts and were charged connection fees of R97 on each account. The web pages clearly states that if when doing new contracts, no connection fees. So I would like to have my two times connection fees back in account asap. It took Vadacom 48 hrs after delevry to deduct so they should pay me back within 48 hrs of receiving this complaint.
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Vodacom's replyOfficial
17 Aug 2015, 13:00Hello jaco009,
Thank you for your patience, time and effort taken to voice your concern to our office. It is with the co-operation of valued clients such as yourself, that we are able to identify any possible areas of improvement within our organization. You will be contacted shortly.
Kind Regards
WM
Thank you for your patience, time and effort taken to voice your concern to our office. It is with the co-operation of valued clients such as yourself, that we are able to identify any possible areas of improvement within our organization. You will be contacted shortly.
Kind Regards
WM
Best regards,
Vodacom's reply17 Aug 2015, 13:00
Official
Hello jaco009,
Thank you for your patience, time and effort taken to voice your concern to our office. It is with the co-operation of valued clients such as yourself, that we are able to identify any possible areas of improvement within our organization. You will be contacted shortly.
Kind Regards
WM
Thank you for your patience, time and effort taken to voice your concern to our office. It is with the co-operation of valued clients such as yourself, that we are able to identify any possible areas of improvement within our organization. You will be contacted shortly.
Kind Regards
WM
Best regards,